Privacy Commitment

General Privacy

At GalenixVo, we are dedicated to safeguarding the personal information of our participants. We implement industry-standard measures to ensure confidentiality and data integrity while adhering to applicable regulations. Personal data is collected only for the purposes of service delivery and community engagement, and we maintain clear protocols for access, retention, and secure disposal.

02-06-2026
GalenixVo
[email protected]
39/124, Soi Lat Plakhao 60 Yaek 4, Bang Khen Sub District, Bangkok District, Bangkok 10220, Thailand
5 Sections
3 Privacy Rights
180 Last reviewed on 24-04-2026; next review scheduled for 2027/04/24.
Illustration of data protection

Key Definitions

This section clarifies terms used throughout this Privacy Policy to ensure transparency and help you understand how your information is defined and managed.

Personal Data refers to any information relating to an identified or identifiable natural person, including name, email address, phone number, and location data.
Processing means any operation performed on Personal Data, such as collection, storage, adaptation, analysis, or deletion.
User means any individual who visits or uses our website, services, or applications hosted on galenixvo.digital.
Service refers to the spiritual guidance programs, digital courses, newsletters, and related content provided via galenixvo.digital.
Cookies are small text files placed on your device to help us recognize your browser, track usage patterns, and enhance user experience.

Data Collection

We collect information that you voluntarily provide and data generated automatically as you interact with our services to deliver personalized spiritual guidance and improve overall user experience.

Information You Provide

When you sign up, communicate, or enroll in a program on galenixvo.digital, you may give us personal details, including but not limited to:

  • Full name and contact details such as email address and phone number.
  • Profile information and preferences related to spiritual growth and interests.
  • Payment details for course enrollment, processed securely by third-party providers.
  • Feedback, testimonials, or messages you share via forms or direct communication.
  • Age, gender, and demographic data to tailor content appropriately.
  • Any other information you choose to submit through our contact or registration forms.

Automatically Collected Data

We use standard technologies to gather data about your interactions with our digital platforms, which helps us analyze trends and optimize user experience.

  • IP address, device type, and browser version.
  • Pages visited, time spent on pages, and navigation paths.
  • Interaction data such as clicks, scroll behavior, and session duration.
  • Geolocation data inferred from your IP address.
  • Referral source and exit pages.
  • Cookie identifiers and similar tracking technologies.

Third-Party Data Sources

We may supplement information from external services to provide enhanced personalization while respecting your privacy preferences.

  • Analytics providers such as Google Analytics.
  • Marketing platforms for newsletter subscriptions.
  • Payment processors for secure transaction records.

Purposes of Data Processing

We process your data to operate effectively, deliver relevant spiritual content, and maintain trust through transparent practices.

  • To facilitate account registration and manage your subscription preferences.
  • To personalize content, recommendations, and communications based on your interests.
  • To process payments and fulfill course enrollments.
  • To analyze site performance and enhance user experience.
  • To detect, prevent, and respond to security risks.
  • To send newsletters, updates, and service announcements.
  • To comply with legal obligations and resolve disputes.
  • To improve our services through feedback and usage analysis.
Data flow illustration

Legal Basis for Processing

Our processing activities are grounded on one or more lawful bases as defined by applicable data protection regulations.

  • Consent: You provide clear permission for specific processing activities.
  • Contractual Necessity: Processing is required to fulfill our agreement with you.
  • Legitimate Interests: For administration, security, and service improvement.
  • Compliance with Legal Obligations: To meet regulatory requirements.

Security Measures

We implement technical and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption of data in transit and at rest.
  • Access controls and authentication protocols.
  • Regular security assessments and updates.

Cookies and Similar Technologies

We use cookies to recognize returning users, remember preferences, and collect anonymous analytics data.

We employ session cookies, persistent cookies, and third-party tracking technologies.

Functional cookies, analytical cookies, and marketing cookies.

You can manage cookie settings through your browser preferences and opt out of certain third-party cookies.

Learn more about our Cookie Policy

Data Sharing and Disclosure

We do not sell personal data. We share information only under strict conditions with trusted partners.

  • Service providers performing support, hosting, and payment processing.
  • Analytics partners for usage analysis and performance monitoring.
  • Legal authorities when required by law or to protect rights.
  • Affiliates and subsidiaries for operational purposes.
  • Professional advisors such as auditors and consultants.
  • Acquirers or successors in event of a business transfer.

International Data Transfers

Data may be transferred to and processed in locations outside your country. We ensure appropriate safeguards are in place.

We rely on standard contractual clauses, Binding Corporate Rules, and data protection frameworks.

Data Retention

We retain personal information only as long as necessary to fulfill processing purposes and comply with legal requirements.

Account and profile information is kept for the duration of your active subscription plus up to 2 years following deactivation.

Communications and support records are stored for up to 5 years.

System logs and technical data are retained for up to 1 year for security and performance analysis.

You may request deletion of your data. Following verification, we will remove your personal information from active systems.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including access, correction, erasure, and objection.

  • Right to access the personal data we hold about you.
  • Right to correct inaccurate or incomplete data.
  • Right to request deletion of data where permitted by law.
  • Right to restrict or object to certain processing activities.
  • Right to data portability for data provided in a structured format.
  • Right to withdraw consent at any time when processing is based on consent.
  • Right to lodge a complaint with a supervisory authority.
  • Right to be informed about data transfers to third parties.

How to Exercise Your Rights

You can submit a request via email to [email protected] or by mail to 39/124, Soi Lat Plakhao 60 Yaek 4, Bang Khen Sub District, Bangkok District, Bangkok 10220, Thailand. Please include details of your request and proof of identity.

[email protected]

We aim to respond to verified requests within 30 days of receipt, subject to applicable regulations.

GDPR Compliance

We adhere to the European Union’s General Data Protection Regulation for EU residents and take measures to ensure privacy rights are respected.

  • Lawful and fair processing of personal data.
  • Implementation of data subject rights and transparency measures.
  • Ongoing monitoring and documentation of processing activities.
  • Restriction of processing: You may request limitations on how we process your personal data when accuracy is contested or processing is unlawful.
  • Data portability: You have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible.
  • Right to object: You may object to data processing based on legitimate interests or direct marketing at any time, leading us to stop processing unless compelling grounds apply.

If you believe our handling of your data violates applicable regulations, you can lodge a complaint with your local data protection authority or supervisory body.

Marketing Communications

With your consent, we may send you newsletters and updates about our services. All marketing messages will include clear details about their content and purpose.

You can unsubscribe from any marketing communications at any time via the unsubscribe link provided in each message or by contacting us directly.

Illustration representing privacy policy updates

Children's Privacy

Our services and content are intended for adults aged 18 and over. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us for removal.

Third-Party Links

Our site may contain links to external websites managed by third parties. We are not responsible for their privacy practices or content. Please review their policies before sharing any personal information.

Policy Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be posted on our site with an updated effective date.